• Full Time
  • Philadelphia, PA
    • In-Person

    • Computational Social Science

    • Computer Science

    • Information Science

    • Library and Information Science

    • Master's

University of Pennsylvania

The Business & Research Support Services Librarian manages Lippincott Library’s research support services, a high touch operation which provides a critical link between the library and the faculty and scholars of the Wharton School. This service moves beyond standard document delivery, assisting faculty and researchers in transforming information into research-ready formats and providing expert advice on content and research management. This position works collaboratively with the other Lippincott librarians to design and deliver research and instructional services, as well as partnering with colleagues across the Penn Libraries system to develop services that support academic engagement across campus. This position conducts research consultations; offers course-integrated instruction and workshops; supports the discovery, use, and management of text and data; raises awareness of resources and services; and creates and maintains research guides and other research support tools including Lippincott’s flagship Business FAQ.


Job Description

Duties and responsibilities include but are not limited to:

Provide leadership in planning, implementing, and promoting resource delivery, content and data management and other research support services to meet the needs of Wharton students, faculty and staff.

Collaborate with departments across the Penn Libraries to develop innovative research support services Evaluate and recommend new technologies and services to improve processes and workflows and actively assist in implementation.
Develop and grow liaison relationships with several of the Wharton School’s academic departments and research centers or constituent groups to support teaching, learning and research activities.
Work collaboratively with a team of librarians to deliver business information support services across all phases of research, teaching and learning using a range of technologies.
Create and maintain guides to information resources and other digital learning objects and maintain and improve knowledge base of frequently asked questions.
Establish, design and teach specialized classes and workshops.
Represent Lippincott Library in library-wide and Wharton School working groups and committees, as well as appropriate professional organizations.
Participates in general Penn Libraries research consultation and chat reference service and in other Penn Libraries-wide initiatives such as the Critical Writing Program.
Perform additional duties as assigned.


Master’s degree or equivalent graduate education in library or information science/management.
Excellent interpersonal, organizational and communication skills.
Demonstrated ability to work independently and to manage projects.
Ability to manage multiple priorities and meet deadlines.
Ability to establish effective relationships with diverse constituencies and to promote teamwork, diversity, equity and inclusion.
Strong analytical and problem-solving skills.
2-3 years experience in a business-focused library or information service.

Coursework, advanced training or degree in business, statistics, economics or a related subject.
Experience conducting library presentations or teaching in an academic environment.
Supervisory experience.
Knowledge of citation management or research organization tools.
Familiarity with data analysis (text, numeric, etc.).
Experience with a statistical or general-purpose programming language (R, Python, etc.).
Application Requirement:
A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed.


Budgeted Pay Range:
$60,000 — $69,000 commensurate with education and experience.




Job Location – City, State

Philadelphia, Pennsylvania


Department / School

University Library

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

About Us

The University of Pennsylvania’s special character is reflected in the diversity of the Penn community. We seek talented faculty and staff who will constitute a vibrant community that draws on the strength that comes with a substantive institutional commitment to diversity along dimensions of race, ethnicity, gender, sexual orientation, age, religion, disability, veteran status, interests, perspectives, and socioeconomic status. Grounded in equal opportunity, nondiscrimination, and affirmative action, Penn’s robust commitment to diversity is fundamental to the University’s mission of advancing knowledge, educating leaders for all sectors of society, and public service. The University of Pennsylvania prohibits unlawful discrimination based on race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

To apply for this job please visit wd1.myworkdaysite.com.